Refund & Return Policy
At Trendswoo, we want to ensure you love what you ordered. We offer refunds or replacements for the following cases:
1. Eligibility for Refund
We accept refund or replacement requests only if:
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Wrong Product Received: You received an item different from what you ordered.
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Damaged Product: The item arrived broken or defective.
2. How to Start a Claim
To process your request, please email us within 48 hours of delivery:
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Email: connect@trendswoo.com
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Requirements: You must include your Order Number and clear photos/videos of the damaged or incorrect product.
3. Process
Once we verify the images, we will notify you of the approval. Approved refunds will be processed to your original payment method, or a replacement will be shipped at no extra cost.